CoPilot not showing on secondary Work Account

Dominique Gire 0 Reputation points
2024-11-08T10:56:22.9966667+00:00

Hi,

I have CoPilot for Microsoft 365.

CoPilot account icon appears on my primary account but does not show up on another Microsoft Work or personal account.

The documentation says that CoPilot supports Microsoft accounts and hotmail.

What is wrong?

Thanks

Outlook
Outlook
A family of Microsoft email and calendar products.
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Microsoft Copilot
Microsoft Copilot
Microsoft terminology for a universal copilot interface.
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  1. ChristyZhang-MSFT 23,901 Reputation points Microsoft Vendor
    2024-11-11T02:57:15.53+00:00

    Hi @Dominique Gire ,

    Welcome to our forum!

    Do you mean that CoPilot button is lost in Outlook for Windows desktop client?

    If so, please follow the steps mentioned in this official article to troubleshooting:

    How to find and enable missing Copilot button in Microsoft 365 apps

    Hope to help you!


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