Microsoft Exchange Online
A Microsoft email and calendaring hosted service.
1,939 questions
Only Exch Admins or users with the Mail Recipients Role can create a shared mailbox.
Assistance to create Shared Mailbox without Admin permissions
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Arjun R
20
Reputation points Microsoft Employee
What steps should be taken to create a shared mailbox if I don't have admin permissions? Who can be contacted for assistance in this case?
Accepted answer
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Andy David - MVP 149.7K Reputation points MVP2024-11-08T11:00:17.7833333+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 35%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXQ%3C/text%3E%3C/svg%3E)
Xintao Qiao-MSFT 4,315 Reputation points Microsoft Vendor2024-11-11T01:43:26.71+00:00 Andy is right.
If you do not have admin permissions and need to create a shared mailbox, you'll need to contact your admin. This is usually someone from the IT department or an office365/Exchange administrator.
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