Alert “The account type is not supported for this feature” in Windows Backup application
Hello,
I am facing an issue with the Windows Backup application on our general manager’s computer. The alert “The account type is not supported for this feature” appears. and i already check the control panel configs about Security Backups and there is nothing configured, thats strange thing. Here are the details:
System Details:
- Operating System: Windows 10
- Account Type: Domain account with Microsoft 365 Business Premium license
Problem Description:
- The alert appears in the “Windows Backup” application.
- The icon of the application corresponds to OneDrive. (Copilot find out this)
- The account used is a domain account.
- There is no configurated backup and restore copies on drives.
- The account has only configured backup onedrive for documents, desktop and images folders, there is no problem sync to onedrive.
Actions Taken:
- Verified that the user account has no backups on native app Backup for windows.
- Checked the backup settings in the Control Panel, and there are no active configurations.
- Confirmed that the account used is a domain account.
- Attempted to configure backups for the “Documents,” “Desktop,” and “Pictures” folders using OneDrive, but the alert persists.
Objective: Our goal is to remove this notification and ensure that backups of the mentioned folders are correctly performed using the user’s domain account with OneDrive license.
I would appreciate any guidance or solution to resolve this issue. If more information is needed, I am happy to provide it.
Thank you in advance for your help.