I am having difficulty getting a copy of the mysql database for a wordpress site.

David Kendall 1

I am attempting to copy the entire Azure MYSQL database but am unable to do so. I try to do a restore and it validates it as possible but then it fails something about being in the wrong zone or no permissions on the zone, it should not be this difficult to simply take a copy of the database. I have tried every single connection method as well, but have had no luck.

Mahesh Kurva 975 Reputation points Microsoft Vendor

2024-11-05T20:14:19.0333333+00:00
Hi @David Kendall,

Welcome to the Microsoft Q&A and thank you for posting your questions here.

As I understand, you are facing an issue while trying to copy your MySQL database for a WordPress site.

Here are some troubleshooting steps that may help resolve the issue:

Check Permissions:

Ensure that you have the necessary permissions to access and modify both the source and destination databases. This includes database user permissions and any network or zone permissions.

Use phpMyAdmin:

Export: Log in to phpMyAdmin, select your WordPress database, and click on the “Export” tab. Choose the “Quick” export method and the “SQL” format, then click “Go” to download the database file.

Import: On the destination server, log in to phpMyAdmin, create a new database, select it, and go to the “Import” tab. Choose the SQL file you exported and click “Go” to import it.

Use mysqldump and mysql Commands:

Export: Run the following command to export your database:

mysqldump -u username -p database_name > database_name.sql

Import: Transfer the SQL file to the destination server and run:

mysql -u username -p new_database_name < database_name.sql

Check Zone Configuration:

If the error mentions zones, ensure that both the source and destination servers are in the same network zone or that the necessary network configurations are in place to allow communication between different zones.

Database Backup Plugins:

Consider using WordPress plugins like Duplicator or UpdraftPlus, which can simplify the process of copying and migrating databases.

For more information, please refer to these links:

https://learn.microsoft.com/en-us/azure/mysql/flexible-server/concepts-migrate-dump-restore

https://duplicator.com/copy-wordpress-database/

https://www.hostpapa.com/knowledgebase/duplicate-wordpress-database-using-phpmyadmin/

https://www.mysqltutorial.org/mysql-administration/mysql-copy-database/

Hope this helps. Please let us know if you have any further questions.
Mahesh Kurva 975 Reputation points Microsoft Vendor

2024-11-07T17:20:51.4266667+00:00

Hi @David Kendall,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

2 answers

Oury Ba-MSFT 19,571 Reputation points Microsoft Employee

2024-11-06T18:22:56.6866667+00:00
@David Kendall Thank you for reaching out and for using Azure services.Which tool are you using to copy database?

What is the exact error?

What is the actual use case so we can recommend any better ways to achieve it.

For copying a database, you can follow the below methods:

Use Point-in-Time Restore (PiTR) to create a copy of the database server instance. Note that this will create a new server with copy of all databases from the original server. For detailed instructions, you can refer to the official documentation on Point-in-time restore in Azure Database for MySQL - Flexible Server

You can create a new vanilla MySQL - Flexible server as suggested above by @Mahesh Kurva and use DMS to copy a specific database to new server. Native MySQL OSS tools can be used to dump and restore specific database as well.

Regards,

Oury
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David Kendall 1 Reputation point

2024-11-07T19:12:15.6966667+00:00

Can you respond to them letting them know that you cannot connect to the MySQL server so you cannot access phpMyAdmin? Also tell them that using the instructions on the Connect tab do not work, including using the shell to try to run mysqldump
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Oury Ba-MSFT 19,571 Reputation points Microsoft Employee

2024-11-07T20:18:54.03+00:00

@David Kendall Thanks for getting back. In order for us to help you with this issue, you will need to provide us the below details.

The error message you are getting while connecting. https://techcommunity.microsoft.com/blog/adformysql/manage-an-azure-database-for-mysql-flexible-server-database-with-phpmyadmin/3988214

Instructions on the Connect tab do not work, including using the shell to try to run mysqldump.

Ensure that SSL is enabled for your Azure Database for MySQL Flexible Server. This is a common requirement for secure connections. You can verify and configure SSL settings in the Azure portal under the server parameters section. Make sure require_secure_transport is set to ON and the tls_version is set to 1.2 or higher

Please let us know.

Regards,

Oury

Mahesh Kurva 975 Reputation points Microsoft Vendor

2024-11-08T19:50:32.42+00:00

Hi @David Kendall,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
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I am having difficulty getting a copy of the mysql database for a wordpress site.

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