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What are the CE Functional concepts to learn and become an expert?

Chandra Mohan V 20 Reputation points
2024-11-05T04:43:03.2466667+00:00

Hi,

I would want to learn D365 CE functional concepts and need to get certify on the same. Could you please provide me the list of concepts in an order that makes me to understand thoroughly.

Thank you!

This question is related to the following Learning Module

Dynamics 365 Training
Dynamics 365 Training
Dynamics 365: A Microsoft cloud-based business platform that provides customer relationship management and enterprise resource planning solutions.Training: Instruction to develop new skills.
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  1. Kiran P 4,740 Reputation points Microsoft Vendor
    2024-11-05T09:44:27.9066667+00:00

    Hi Chandra Mohan V,

    Thank you for reaching out to us on Microsoft Q&A forum.  

    Please review the reference link provided below, which contains a comprehensive collection of topics related to Dynamics 365 Customer Engagement functional concepts and an overview. I encourage you to go through all the materials.

    https://learn.microsoft.com/en-us/credentials/certifications/d365-fundamentals-customer-engagement-apps-crm/?practice-assessment-type=certification.

    If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.

    Please don't forget to Accept the helpful answer so that it would be helpful to community members.

    1 person found this answer helpful.

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