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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 76%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
I'm using the wizard in Azure Custom Translator Portal to create a new Workspace but get this error:
"A problem was encountered while creating your Custom Translator workspace. Please try again later."
Edge DevTools shows this error for initiator createWorkspaceWizardActions.ts
Request URL: https://custom-api.cognitive.microsofttranslator.com/api/texttranslator/v1.0/workspaces
Request Method: POST
Status Code: 400 Bad Request
This worked last week. I've tried different browsers and also in Private mode, but issue remain. I also have issues with uploading document sets. I've tried parallell documents as well as Translation Memory (tmx files) but this week no files gets uploaded. Worked fine last week.
The document upload wizard returns this error for initiator ParallellDocumentForms.tsx:
Status Code: 500 Internal Server Error
Error Message: "error": "Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy. (No such host is known. (ctuserdataprodameswc.blob.:443)) (No such host is known. (ctuserdataprodameswc.blob.:443)) (No such host is known. (ctuserdataprodameswc.blob.:443)) (No such host is known. (ctuserdataprodameswc.blob.:443)) (No such host is known. (ctuserdataprodameswc.blob.:443)) (No such host is known. (ctuserdataprodameswc.blob.:443))"
Basically I'm having same issues as reported in
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Thanks for reaching out to us, I see more people reporting this issue, I am checking internally and will let you know soon.
Regards,
Yutong
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 18%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Please fix this as soon as possible, I have the same problem.
Dear YuTong,
I can confirm I was able to create a Workspace now, as well as create a new project and upload a Translation Memory to said project. Thank you for fixing the build, much appreciated.
Kind Regards,
Linda Ahlblad, Pauhu AI
Hello everyone,
The issue was caused by a troubled build, which has been rolled back. It should work now. Please have a try.
I hope this helps.
Regards,
Yutong
-Please kindly accept the answer if you feel helpful to support the community, thanks a lot.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 94%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Hello,
Yesterday I encountered the same issue when trying to upload documents to an existing project, receiving the same error as mentioned above. Today, I tried again and did not receive an error message. Two documents out of the ZIP-file had already been uploaded, but now the page doesn't show the documents anymore and it stays the same even if I reload, open the portal in another window or browser, and also when my colleague goes to the same project.
Kind regards,
Marthe Lamote
This is what we see:
Kind regards,
Marthe Lamote
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 41%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
The problem still occurs at the moment.
"Unable to create workspace A problem was encountered while creating your Custom Translator workspace. Please try again later".
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 61%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
I also experience the issue right now. The problem seems to be there again?!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 7.000000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Also I have the same problem:
Tried to create a workspace and upload files and now it's working. Thanks!
Still unable to create a project from Finnish to Swedish, the only available target language is English. Please advise.