Microsoft Purview
A Microsoft data governance service that helps manage and govern on-premises, multicloud, and software-as-a-service data. Previously known as Azure Purview.
1,227 questions
Purview eDiscovery Premium - exporting Microsoft Information Protection (rpmsg)
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Alex Golding
0
Reputation points
Is there any guides on how to export rpmsg protected email files using purview?
I have tried:
exporting using premium
adding to review set and exporting to loose files/pst
adding to review set and exporting to condensed directory structure
I have RMS Decrypt role but I can only decrypt an email where I have access - do I need some sort of super-user account to decrypt these emails?
I get the below message regardless of what method I try to export
This message is protected with Microsoft Information Protection. You can open it using Microsoft Outlook, which is available for iOS, Android, Windows, and Mac OS. Get Outlook for your device here:
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Chandra Boorla 2,990 Reputation points Microsoft Vendor2024-11-04T10:35:13.22+00:00 Greetings & Welcome to Microsoft Q&A forum! Thanks for posting your query!
The primary issue with exporting RPMSG (Restricted Permission Message) protected emails in Purview eDiscovery lies in the nature of the encryption itself. These files are designed to be accessible only by authorized recipients, and the decryption process often requires specific permissions and configurations.
For additional information, please refer: https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/office-message-encryption/fix-message-encryption-issue-microsoft-purview#symptoms
I hope this information helps. Please do let us know if you have any further questions.
Thank you.
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Chandra Boorla 2,990 Reputation points Microsoft Vendor
2024-11-05T09:30:42.24+00:00 We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Thank you.
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Chandra Boorla 2,990 Reputation points Microsoft Vendor
2024-11-06T09:50:32.08+00:00 Just checking in to see on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Thank you.
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