My pc keeps blue screening

Question

When i play video games my game will randomly freeze and then my pc will bluescreen, i am not able to recreate this with stress testing as everything works perfectly fine when i do. My pc doesn't go above 75 degrees Celsius so i know that is not the problem either. i have reinstalled windows 11 and it just happen again a few minutes ago.

Below i will attach both the minidump file and a screenshot of my event viewer.

https://www.mediafire.com/folder/8268wfr9gbgdi/Minidump

Answer 1

Hello,

According to your description, the issue seems to be related to NisSrv.exe. It is a file about Windows Defender.

I suggest that you could update your video card driver and check for system update, if any security update could be found, install it to check.

If the issue still insists, you could try to disable the Windows Defender temporarily to check.

Best Regards,

Hania Lian

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