Failed to upload/delete doucments on Custom Translator

Igarashi Tomomi 5

When I tried to upload training documents, it says "Uploading failed. Double check that your documents meets all requirements. If the issue persists, contact us at aka.ms/translatorsupport."

The documents I want to upload is the revised version of already uploaded documents. So I do think they meet the requirements.

Deleting documents also displays an error.

I also noticed that when I click the name of document in Manage documents section, the attached error shows up.

1 answer

Saideep Anchuri 240 Reputation points Microsoft Vendor

2024-11-01T01:56:45.8066667+00:00

Hi Igarashi Tomomi

Welcome to Microsoft Q&A Forum, thank you for posting your query here!

Sorry for the inconveniences that caused. Looks like this issue occurred for certain amount of time and got fixed.

Could you please retry and confirm us back if you are still facing this issue?

Hope this helps. Do let us know if you any further queries.

If this answers your query, do click Accept Answer and Yes for was this answer

Thank You.
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Igarashi Tomomi 5 Reputation points

2024-11-01T02:05:32.1766667+00:00

Thank you for your reply.

I am still facing the same problem..

Saideep Anchuri 240 Reputation points Microsoft Vendor

2024-11-01T09:32:27.0366667+00:00

Hi Igarashi Tomomi

We are reaching out to the internal team to get more information related to your query

and will get back to you as soon as we have an update.

Thank you.

Stefan Rehnberg 0 Reputation points

2024-11-04T07:28:54.02+00:00

I have the same problem; uploading .tmx files, that used to work, gives error "Uploading failed. Double check that your documents meets all requirements. If the issue persists, contact us at aka.ms/translatorsupport."

Igarashi Tomomi 5 Reputation points

2024-11-05T22:28:18.3166667+00:00

It seems like the problem solved.

Thanks

Saideep Anchuri 240 Reputation points Microsoft Vendor

2024-11-06T04:47:21.2266667+00:00

Hi Igarashi Tomomi

I am Glad to know that your issue has been resolved. And thanks for sharing the information, which might be beneficial to other community members reading this thread. Could you please take a moment to retake the survey on the above response? Your feedback is greatly appreciated.

Thank You.
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Failed to upload/delete doucments on Custom Translator

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