Not seeing "WHen last Stopped" option while restarting the ASA job

Question

Hello Experts,

My azure stream analytics job is not showing me the 3rd option of "When Last stopped" when I want to restart a stopped job.

I just have 2 options "Now" and "Custom"

Has anyone faced it and fixed it ? Any inputs are welcome.!

Thanks

Answer 1

Hi Aravind,

We’ve encountered a similar issue at client sites before. Generally, the "When Last Stopped" option should be available when restarting an Azure Stream Analytics job that has been previously stopped, allowing the job to pick up from where it left off. However, if you’re only seeing the "Now" and "Custom" options, a few common factors could be at play:

First-Time Job Start: This option doesn’t appear when starting the job for the first time. It’s only available after the job has been stopped at least once.

Continuous Run Without Any Stops: If the job has run continuously without stopping, Azure Stream Analytics may not have a prior stopping point to reference, resulting in only "Now" and "Custom" options showing up.

Job State or Connectivity Issues: Occasionally, we’ve seen jobs in a degraded or error state due to connectivity or configuration problems, which can interfere with the availability of the "When Last Stopped" option.

What Worked for Us:

Check Job Stop History: Ensure that the job has indeed been stopped at least once. If this is the first stop, you’ll need to use "Now" or "Custom" for the first restart.

Verify Job Status: Confirm the job is not in an error state. If any underlying issues exist, like configuration or connectivity problems, resolving them should help make all restart options available.

Use the Custom Option as a Backup: When "When Last Stopped" isn’t an option, the "Custom" setting allows you to define a specific restart time as an alternative.

If these steps don’t resolve the issue, reaching out to Azure support might help uncover any specific conditions affecting the job in your environment.

Answer 2

@ARAVIND MOHANDAS - Thanks for the question and using MS Q&A forum.

The "When Last Stopped" option in Azure Stream Analytics (ASA) allows you to resume a job from the exact point where it was previously paused. This is a convenient feature, especially when you want to avoid reprocessing data that has already been processed.

There are a few reasons why you might not see the "When Last Stopped" option:

1. First-time Job Start: If you're starting a job for the first time, this option won't be available.
2. Continuous Run without Stops: If the job has been running continuously without any interruptions, the system might not have a recorded "last stopped" point.
3. Job State Issues: If the job is in an error state or has encountered unexpected issues, it might not be possible to resume from a specific point.
4. Azure Portal Issues: Sometimes, temporary glitches in the Azure portal can prevent certain options from appearing.

Below are some troubleshooting steps:

• Ensure that the job is in a "Stopped" state.
• Look for any error messages or warnings in the job's logs.
• Sometimes, a simple refresh can resolve temporary display issues.
• Clearing your browser's cache and cookies can help eliminate potential conflicts.

By following these steps and considering the potential causes, you should be able to resolve the issue and effectively restart your Azure Stream Analytics job.

Hope this helps. Do let us know if you have any further queries.  

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