Random Green Screen Shutdowns

Sledge 0 Reputation points
2024-10-30T02:04:29.5333333+00:00

Recently I have been having my pc randomly shutdown while gaming, the screen goes green and then powers down. I am not very knowledgeable about the event viewer but most of the time it says something about a fatal hardware error, but it is'nt always the same numbers. This was the log for the last crash though.

EventData
EventData
ErrorSource 3
ErrorSource 3
ApicId 12
ApicId 12
MCABank 5
MCABank 5
MciStat 0xbea0000000000108
MciStat 0xbea0000000000108
MciAddr 0x1007ffbf0996615
MciAddr 0x1007ffbf0996615
MciMisc 0xd01a0ffe00000000
MciMisc 0xd01a0ffe00000000
ErrorType 9
ErrorType 9
TransactionType 2
TransactionType 2
Participation 256
Participation 256
RequestType 0
RequestType 0
MemorIO 256
MemorIO 256
MemHierarchyLvl 0
MemHierarchyLvl 0
Timeout 256
Timeout 256
OperationType 256
OperationType 256
Channel 256
Channel 256
Length 936
Length 936
RawData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
RawData 435045521002FFFFFFFF03000100000002000000A80300002B3101001E0A18140000000000000000000000000000000000000000000000000000000000000000BDC407CF89B7184EB3C41F732CB57131FE6FF5E89C91C54CBA8865ABE14913BB379828FC6D2ADB0102000000000000000000000000000000000000000000000058010000C00000000003000001000000ADCC7698B447DB4BB65E16F193C4F3DB0000000000000000000000000000000001000000000000000000000000000000000000000000000018020000800000000003000000000000B0A03EDC44A19747B95B53FA242B6E1D0000000000000000000000000000000001000000000000000000000000000000000000000000000098020000100100000003000000000000011D1E8AF94257459C33565E5CC3F7E8000000000000000000000000000000000100000000000000000000000000000000000000000000007F010000000000000002010000000000100F87000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000C00000000000000000000000000000000000000000000000000000000000000000000000000000007000000000000000C00000000000000100F870000080C0C0B32D87EFFFB8B170000000000000000000000000000000000000000000000000000000000000000F50157A5EFE3DE43AC72249B573FAD2C03000000000000009F00020600000000156699F0FB7F00010000000000000000000000000000000000000000000000000200000002000000EDDBA9FD6D2ADB010A0000000000000000000000000000000000000005000000080100000000A0BE156699F0FB7F000100000000FE0F1AD0000000000C00000000000000B00005000000004D0000000079000000230000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001B00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

Sorry if this is not readable but at this point I dont know what else to do. I have just recently replaced my GPU and my RAM. I think maybe it could be the Power supply but I dont know, any help would be great. Thanks

My info is

Ryzen 5 3600

AMD 6700 XT

Corsair vengeance 32 gig 3200 mgz

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,682 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Hania Lian - MSFT 22,856 Reputation points Microsoft External Staff
    2024-10-31T08:03:55.1633333+00:00

    Hello,

    According to your description, I sugggest that follow the steps to check the issue:

    Check Graphics Card and Drivers:

    Ensure your GPU (graphics card) drivers are up to date. Visit the GPU manufacturer’s website (NVIDIA, AMD, Intel) to download the latest drivers.

    Check if the GPU is properly seated in the PCIe slot and that power connectors are secure if applicable.

    Monitor the GPU temperature while gaming to see if it’s overheating. You can use software like MSI Afterburner or GPU-Z for this purpose.

    Check Event Viewer:

    To get more information on the error, open Event Viewer (you can type “Event Viewer” in the Start menu search).

    Look under “Windows Logs” > “System” for critical errors or warnings that coincide with the shutdown time.

    Note the Event ID and Source of these events. This information can be Googled for more details or shared with others who can help interpret them.

    Power Supply Unit (PSU):

    A failing PSU can cause shutdowns. If it’s not providing enough power, the system may fail under load (like when gaming).

    If you have a spare PSU or can borrow one, try swapping it to see if that resolves the issue.

    Memory Test:

    Run a memory test using Windows Memory Diagnostic or MemTest86. Faulty RAM can lead to system instability and crashes.

    Check for Overclocking:

    If you’ve overclocked your CPU, GPU, or RAM, consider resetting to default clocks to see if the issue persists.

    Overclocking can cause system instability, especially if not done carefully.

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.