Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,708 questions
Account missuse
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Zaky Kasem
0
Reputation points
I received a notification indicating that my account may be subject to restrictions due to suspected misuse. I’m reaching out to request a review of my account status as I am unsure what might have triggered this alert.
Could you please verify the details of the suspected misuse and guide me on any actions I need to take to resolve this issue? I want to ensure my account remains in good standing and compliant with Azure’s policies.
Thank you for your assistance.
{count} votes
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SadiqhAhmed-MSFT 46,291 Reputation points Microsoft Employee2024-11-04T14:27:48.3133333+00:00 @Zaky Kasem Sorry for the inconvenience caused to you!
It sounds like there was at least one violation of the terms of service. Unfortunately, we are not able to assist with these issues on the forums as you must create a support request and work with the security team.
What should I do if my account is disabled? What should you do if you find that your account has been disabled for a violation of the Terms of Service?
- Check your email - For many violations of Terms of Service, you should receive an email sent to the address associated with your Azure subscription that provides additional information so that you can correct the violation. Check your email to see what action needs to be taken.
- Review the Terms of Service - Make sure that you review the Terms of Service so that you are aware of anything that may constitute a violation and take corrective action: Microsoft Azure Legal Information / Microsoft Azure Offer Details / Azure Terms of Service (you'll need to scroll down a bit)
- Create a support request - Violations are reviewed by our security team but if you feel that your case needs to be revisited, create a support ticket. You can do this either online or through the portal by searching for Help + support and clicking on Create a support request (Issue type: Subscription management / Problem type: Re-enable my subscription).
Note: If you are being presented with troubleshooting guidance then click on "Return to support request" and then continue filling in details to finish creating a support ticket.
FYI: Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge.
https://azure.microsoft.com/en-us/support/plans/
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