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Bitlocker locked my hard drive D -/i have recawery KEY

Karol J 20 Reputation points
2024-10-28T13:38:45.99+00:00

Please help. I use drive D connected to a laptop. I used the bitlocker function and everything was fine until a certain moment, One day I connected the drive as usual - I enter the password - incorrect. OK I take out the printout with the security code I enter - incorrect code.How is that possible. What to do?I have the original printout of codes when configuring bitlocker

I have the original printout of codes when configuring bitlocker

So I did all the steps - please tell me something specific A friend had a similar problem MS sent a special code and it unlocked. Can you explain to me how it is possible that the Disk Identifier matches but the Recovery Key does not work?

BitLocker Drive Encryption: Configuration Tool version 10.0.22000

Copyright (C) 2013 Microsoft Corporation. All rights reserved.

ERROR: The password failed to unlock volume D:.

C:\WINDOWS\system32>manage-bde -status D:

BitLocker Drive Encryption: Configuration Tool version 10.0.22000

Copyright (C) 2013 Microsoft Corporation. All rights reserved.

Volume D: [Label Unknown]

[Data Volume]

Size: Unknown GB

BitLocker Version: 2.0

Conversion Status: Unknown

Percentage Encrypted: Unknown%

Encryption Method: AES 128

Protection Status: Unknown

Lock Status: Locked

Identification Field: Unknown

Automatic Unlock: Disabled

Key Protectors: 

Password 

Numerical Password
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  1. Hania Lian 17,281 Reputation points Microsoft Vendor
    2024-10-29T02:34:33.45+00:00

    Hello,

    Sometimes, the Secure Boot settings in your BIOS can interfere with BitLocker. Try enabling or disabling Secure Boot:

    Restart your computer and enter the BIOS/UEFI settings.

    Look for the Secure Boot option and toggle it (enable if it's disabled or disable if it's enabled).

    Save the changes and restart your computer.

    Hope this helps.

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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  2. Karol J 20 Reputation points
    2024-10-29T19:19:51.91+00:00

    Please help. The key does not work / the Bios procedure does not work. I have two files on the disk Bitloker.scn and WD Green 2.scn

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  3. Karol J 20 Reputation points
    2024-10-29T20:11:07.7166667+00:00

    User's image

    User's image

    help please

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