Unable to create custom trainable classifier due to training error

Thomas-Gr 30

Hi,

I am trying to create a custom trainable classifier with V2. After providing the positive and negative samples, the status results in the following error: "Failed due to data collecting error". With the same positive sample was able to create, train and review matched items reaching high accuracy. Given that we cannot view any more details from inner workings of the model, has anyone been able to successfully troubleshoot this issue? Is there any known workaround? Many thanks

phemanth 11,465 Reputation points Microsoft Vendor

2024-10-28T06:35:43.7066667+00:00
@Thomas-Gr

Thanks for using Microsoft Q&A forum and posting your query.

please check the below steps and confirm us

Check Permissions: Ensure that you have the necessary permissions on the SharePoint sites used for your positive and negative samples. Sometimes, insufficient permissions can lead to data collection errors.

Data Quality: Review the quality and format of your samples. Ensure that the positive and negative samples are distinct and properly labeled. If you’re using variations of the same document, try to diversify your samples further.

Simplify Your Dataset: If possible, reduce the complexity of your dataset. Start with a smaller number of samples to see if the classifier can process them without errors.

if the issue is not resolved please do let us know
phemanth 11,465 Reputation points Microsoft Vendor

2024-10-29T07:22:25.99+00:00

@Thomas-Gr We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
phemanth 11,465 Reputation points Microsoft Vendor

2024-10-30T01:42:59.0833333+00:00

@Thomas-Gr just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Thomas-Gr 30 Reputation points

2024-10-31T01:11:46.9233333+00:00

Data collection error was resolved.
phemanth 11,465 Reputation points Microsoft Vendor

2024-11-05T16:52:29.78+00:00

@Thomas-Gr Glad to know your issue has been resolved. Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others "I'll repost your solution in case you'd like to accept the answer.
Josh Wilson 0 Reputation points

2024-11-19T21:59:49.6133333+00:00

@Thomas-Gr I am experiencing the same error of "Failed due to data collecting error". After creating a Custom Trainable Classifier within Microsoft Purview. I provided the positive and negative samples (different folders within the same SharePoint site). Could you explain what you did to resolve this issue? There is not much documentation on this error as it related to the creation of Trainable Classifiers.

Accepted answer

phemanth 11,465 Reputation points Microsoft Vendor

2024-11-05T16:52:02.2233333+00:00

@Thomas-Gr I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer .

Ask: I am trying to create a custom trainable classifier with V2. After providing the positive and negative samples, the status results in the following error: "Failed due to data collecting error". With the same positive sample was able to create, train and review matched items reaching high accuracy. Given that we cannot view any more details from inner workings of the model, has anyone been able to successfully troubleshoot this issue? Is there any known workaround? Many thanks

Solution: Transient issue

Data collection error was resolved.

If I missed anything please let me know and I'd be happy to add it to my answer, or feel free to comment below with any additional information.

If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.

Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.
Please sign in to rate this answer.
Josh Wilson 0 Reputation points

2024-11-19T21:56:16.64+00:00

I am experiencing the same error of "Failed due to data collecting error". After creating a Custom Trainable Classifier within Microsoft Purview. I provided the positive and negative samples (different folders within the same site). Could you explain what you did to resolve this issue? There is not much documentation on this error as it related to the creation of Trainable Classifiers.

Thomas-Gr 30 Reputation points

2024-11-19T22:04:25.1366667+00:00

For me the issue was resolved when I stored my samples to a SharePoint site that I had owner permissions.

Josh Wilson 0 Reputation points

2024-11-19T22:07:32.22+00:00

I will test this and get back to you. Thanks for the swift response!
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Share via

Unable to create custom trainable classifier due to training error

0 additional answers

Your answer