Hi, After I created a new CI CLASS for Active Directory User on SCSM 2022. Primary SMTP E-Mail Address and run it I have some issue after ruining my Runbook with the following Outlook (disconnected from Exchange) and cannot send e-mails internally Exchange (outlook display , disconnected from Exchange Server) See please my originally thread "SCSM 2022 and SCOR 2022 Object Update Issue" Regards

Hi, The previous runbook automatically populated the Primary SMTP E-Mail Address. Could you specify where and how you attempted to run your Runbook with the following details? Outlook (disconnected from Exchange) and cannot send e-mails internally Exchange (outlook display , disconnected from Exchange Server)

SCSM 2022 and SCOR 2022 Object Update issue with Outlook and Exchange

PerserPolis-1732 1,841

Hi,

After I created a new CI CLASS for Active Directory User on SCSM 2022.

Primary SMTP E-Mail Address

User's image

and run it

User's image

User's image I have some issue after ruining my Runbook with the following

Outlook (disconnected from Exchange) and cannot send e-mails internally
Exchange (outlook display , disconnected from Exchange Server)

See please my originally thread

"SCSM 2022 and SCOR 2022 Object Update Issue"

Regards

1 answer

XinGuo-MSFT 18,771 Reputation points

2024-10-28T06:49:19.1066667+00:00
Hi,

The previous runbook automatically populated the Primary SMTP E-Mail Address.

Could you specify where and how you attempted to run your Runbook with the following details?

Outlook (disconnected from Exchange) and cannot send e-mails internally

Exchange (outlook display , disconnected from Exchange Server)
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PerserPolis-1732 1,841 Reputation points

2024-11-04T06:45:32.2366667+00:00

Hi,

I dont understand what you mean with "The previous runbook automatically populated the Primary SMTP E-Mail Address."

I try to run the Runbook directly on my SCOR Server and I select as "Computer" my local Computer for "Send Event Log Message" and NOT the SCOR Server.

So after I run my Runbook, I see immediately a message from Outlook, Outlook (disconnected from Exchange) and after two minutes, Outlook is again connected to Exchange Server. One User has reported that he cannot send internally any emails mor
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