Hi, After I created a new CI CLASS for Active Directory User on SCSM 2022. Primary SMTP E-Mail Address and run it I have some issue after ruining my Runbook with the following Outlook (disconnected from Exchange) and cannot send e-mails internally Exchange (outlook display , disconnected from Exchange Server) See please my originally thread "SCSM 2022 and SCOR 2022 Object Update Issue" Regards

Hi, The previous runbook automatically populated the Primary SMTP E-Mail Address. Could you specify where and how you attempted to run your Runbook with the following details? Outlook (disconnected from Exchange) and cannot send e-mails internally Exchange (outlook display , disconnected from Exchange Server)

SCSM 2022 and SCOR 2022 Object Update issue with Outlook and Exchange

PerserPolis-1732 1,846

Hi,

After I created a new CI CLASS for Active Directory User on SCSM 2022.

Primary SMTP E-Mail Address

User's image

and run it

User's image

User's image I have some issue after ruining my Runbook with the following

Outlook (disconnected from Exchange) and cannot send e-mails internally
Exchange (outlook display , disconnected from Exchange Server)

See please my originally thread

"SCSM 2022 and SCOR 2022 Object Update Issue"

Regards

1 answer

XinGuo-MSFT 19,466 Reputation points

2024-10-28T06:49:19.1066667+00:00
Hi,

The previous runbook automatically populated the Primary SMTP E-Mail Address.

Could you specify where and how you attempted to run your Runbook with the following details?

Outlook (disconnected from Exchange) and cannot send e-mails internally

Exchange (outlook display , disconnected from Exchange Server)
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PerserPolis-1732 1,846 Reputation points

2024-11-04T06:45:32.2366667+00:00

Hi,

I dont understand what you mean with "The previous runbook automatically populated the Primary SMTP E-Mail Address."

I try to run the Runbook directly on my SCOR Server and I select as "Computer" my local Computer for "Send Event Log Message" and NOT the SCOR Server.

So after I run my Runbook, I see immediately a message from Outlook, Outlook (disconnected from Exchange) and after two minutes, Outlook is again connected to Exchange Server. One User has reported that he cannot send internally any emails mor

PerserPolis-1732 1,846 Reputation points

2024-11-27T14:46:47.1766667+00:00

Hi

any news??

Regards
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