Attempting to set up Kiosk mode on Windows 10 Education causes settings.exe to hang and crash

Question

Says it all in the title really, attempting to set up Kiosk mode on Windows 10 Education causes settings.exe to hang and crash. This is on a Surface Pro 3 for what it's worth. Any ideas what could cause this/how to fix it?

Answer 1

Hello

Here are some steps and suggestions that might help you resolve this issue:

Kiosk Mode Setup: Follow the steps to set up Kiosk mode correctly. Go to Settings > Accounts > Family & other users > Set up a kiosk. Choose the app you want to use in Kiosk mode and follow the prompts.

Surface Pro tablet - Kiosk - Microsoft Community

Repair Microsoft Edge: If you are using Microsoft Edge in Kiosk mode, try repairing the app. Go to Settings > Apps > Microsoft Edge > Modify > Repair.

Error in Kiosk mode - Microsoft Community

Troubleshooting Steps: Verify that the configuration XML file is authored and formatted correctly. Correct any configuration errors and apply a new provisioning package.

Kiosk mode issues troubleshooting - Windows Client | Microsoft Learn

Answer 2

If the Kiosk application is not a UWP application, I recommend using Shell Launcher rather than Kiosk mode: https://learn.microsoft.com/en-us/windows/configuration/assigned-access/shell-launcher/?tabs=intune

There is a set of Shell Launcher API, but I have a utility to configure shell launcher here: https://annabooks.com/SW_SLUtility.html