Can the admin change the location of where call transcriptions are saved?

Question

For teams calls (as a VoIP) - transcripts are normally stored within the admins oneDrive -

1.) Is it possible for the admin to change the path of where these are saved ?

2.) Can admins set different paths for transcripts? i.e calls from department 1 saved in one location, and calls from department 2 saved in a different location?

3. Or can calls transcriptions be saved in different locations based on each user? i.e a folder for each person..

Answer 1

@Alice Bryer

Yes, for Microsoft Teams, it is possible to change where call recordings and transcripts are stored, but it requires some setup and configuration by the administrator. By default, recordings are stored in the OneDrive of the person who initiated the recording or in SharePoint if it was a channel meeting. To change the storage location, an admin can adjust the policies and settings in the Teams Admin Center:

1. Change Default Recording Storage Location:

• Use PowerShell or the Teams Admin Center to update the meeting policies.
• You might create a shared library in SharePoint and set it as the default location for meeting recordings.

2. Custom Policies and Permissions:

• Set custom policies to control where files are stored.
• Ensure permissions are correctly set up so that all team members can access the recordings. However, to specifically change the transcript storage path within OneDrive, you would typically need to use custom scripts or third-party tools to move them after they are created or adjust permissions and sharing settings manually.

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