Do I need to configure something to get that same endpoint that I use in local working in production?

David Muñoz 0

I am using Form Recognizer to read some forms.

So I've done a lot of testing on my local machine calling my Form Recognizer endpoint and it works great. But I have seen that in production, the results that come back to me are always a little different than locally. What is it due to? Do I need to configure something to get that same endpoint working in production?

Pavankumar Purilla 915 Reputation points Microsoft Vendor

2024-10-21T06:23:36.3533333+00:00
Hi David Muñoz,
Greetings & Welcome to Microsoft Q&A forum! Thanks for posting your query!
I understand that you're facing an issue with Form Recognizer.
Here are a few things to check to resolve the differences you're noticing between your local and production environments:

Make sure that you're using the same version of the Form Recognizer API in both your local environment and production environment.

Check the input data you're sending to the API is the same in both environments. If there are differences in the input data, that could be causing the differences in the output.

Make sure that you're using the same authentication method in both environments.

Check the network configuration in your production environment is properly set up, as network issues could impact the output.

I hope this information helps. Please do let us know if you have any further queries.
Thank you.
David Muñoz 0 Reputation points

2024-10-22T03:07:17.5066667+00:00
Hi Pavankumar Purilla,

I'm using the same version of the Form Recognizer API in both my local environment and production environment.

The input data I'm sending to the API is the same in both environments.

I'm using the same authentication method in both environments.

What do you mean by checking the network configuration in production? How can I know is properly set up?
David Muñoz 0 Reputation points

2024-10-22T03:10:24.7166667+00:00
Hi Pavankumar Purilla,

I'm using the same version of the Form Recognizer API in both my local environment and production environment.

The input data I'm sending to the API is the same in both environments.

I'm using the same authentication method in both environments.

What do you mean by checking the network configuration in my production environment is properly set up? How can I know that? Any guide?

Thank you
Pavankumar Purilla 915 Reputation points Microsoft Vendor

2024-10-22T10:24:14.97+00:00

Hi David Muñoz,
Ensuring the production environment has stable internet access and is able to reach the Form Recognizer service without interruptions or timeouts.

Sometimes, firewalls, proxies, or security settings in production environments can block or slow down communication with external services like Form Recognizer, leading to differences in performance or incomplete responses.

If you still encounter any issues, please raise the support request through Azure portal.
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Pavankumar Purilla 915 Reputation points Microsoft Vendor

2024-10-23T07:53:29.29+00:00

Hi David Muñoz,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Pavankumar Purilla 915 Reputation points Microsoft Vendor

2024-10-24T06:32:34.67+00:00

Hi David Muñoz,
Just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
David Munoz 0 Reputation points

2024-10-24T17:39:57.54+00:00

Hi Pavankumar Purilla I tried everything you mentioned but still I'm getting random results. I have thought that the Microsoft team have not considered the case when an image is slightly rotated (For example, when someone scans a document wrong). In these cases your API combines top lines with bottom lines due to the slightly rotated orientation of the sheet. This causes them to sometimes extract a text first and other times to extract it later.

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David Munoz 0 Reputation points

2024-10-24T06:40:22.3633333+00:00

I have thought that the Microsoft team have not considered the case when an image is slightly rotated (For example, when someone scans a document wrong). In these cases your API combines top lines with bottom lines due to the slightly rotated orientation of the sheet. This causes them to sometimes extract a text first and other times to extract it later.
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David Munoz 0 Reputation points

2024-10-25T17:00:06.4+00:00

Excellent advice, thank you very much for the tip! Pavankumar Purilla
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Pavankumar Purilla 915 Reputation points Microsoft Vendor

2024-10-25T07:24:54.7166667+00:00

Hi David Munoz,
To handle the issue of slightly rotated images when using the Form Recognizer API, consider implementing preprocessing steps to correct the rotation before sending the images for analysis. Using image processing libraries like OpenCV can help automatically detect and adjust the orientation of scanned documents.
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Do I need to configure something to get that same endpoint that I use in local working in production?

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