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If you have a single account that multiple users need to access, the best course of action would be to create a group in Azure AD and add the users who need access to that group. Then, you can grant the group access to the necessary resources or applications. This way, you can manage access to the account more easily and ensure that only authorized users have access.
To further secure the account, you can use Conditional Access to enforce multi-factor authentication (MFA) for all users accessing the account.
Restrict access based on location, ensuring that only approved locations or IP addresses can access the account.
Also, you can enable PIM to manage, control, and monitor access to important resources. PIM allows you to provide just-in-time privileged access and requires approval for role activation
For any Azure resources that require a service identity, use Azure managed identities. This helps in managing and securing service accounts.
Reference: https://learn.microsoft.com/en-us/entra/architecture/secure-best-practices
https://learn.microsoft.com/en-us/azure/security/fundamentals/steps-secure-identity
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Thanks,
Akhilesh.
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