Application Error on VDA

Question

Faulting module name: MSVBVM60.DLL, version: 6.0.98.48, time stamp: 0x5ea8e7bc

Exception code: 0xc0000005

Fault offset: 0x00008558

Faulting process id: 0x7840

Answer 1

Hi Vuyiswa Biyela,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

I understand you’re facing an issue with an application that uses the MSVBVM60.DLL library, resulting in an access violation error (exception code 0xc0000005), which means the app attempted to access a restricted memory location.

Make sure the correct version of the Visual Basic Runtime is installed on your system. You can try re-registering the MSVBVM60.DLL.The DLL file may be corrupted, so you can replace it with a fresh copy by backing up the existing MSVBVM60.DLL, downloading a clean version from a reliable source, and then replacing the corrupted file. Use the System File Checker tool to repair corrupted system files. Physical memory problems, such as faulty RAM, can cause access violations as the application may try to access memory locations that are not available or are corrupted.

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