Deploy as Web App fails in Chat playground from Azure Open AI. ModuleNotFoundError: No module named 'app'

Question

Description:

I am experiencing an issue with the one-click deployment from the Azure OpenAI Studio (Chat Playground). The web app is being deployed with the following settings:

• Web App Plan: S1
• Region: Sweden Central

The deployment process completes successfully, but the web app fails to start. I have tried deploying with and without the "enable history" feature, but the issue persists.

Upon reviewing the logs, the following errors are consistently shown:

• ModuleNotFoundError: No module named 'app'
• Worker exited with code 3 and [ERROR] Shutting down: Master
• Container didn't respond to HTTP pings on port: 8000, failing site start

As this is a one-click deployment, I expect it to work out of the box. However, it seems there is a problem related to the application startup, potentially due to a misconfiguration in the deployed container or missing files. I need assistance in resolving this issue as soon as possible.

Steps Taken:

• Tried deploying both with and without the "enable history" feature.
• Checked the logs, which indicate a failure during startup.

Please advise on the necessary steps or configuration changes required to resolve this issue.Description:

I am experiencing an issue with the one-click deployment from the Azure OpenAI Studio (Chat Playground). The web app is being deployed with the following settings:

• Web App Plan: S1
• Region: Sweden Central

The deployment process completes successfully, but the web app fails to start. I have tried deploying with and without the "enable history" feature, but the issue persists.

Upon reviewing the logs, the following errors are consistently shown:

• ModuleNotFoundError: No module named 'app'
• Worker exited with code 3 and [ERROR] Shutting down: Master
• Container didn't respond to HTTP pings on port: 8000, failing site start

As this is a one-click deployment, I expect it to work out of the box. However, it seems there is a problem related to the application startup, potentially due to a misconfiguration in the deployed container or missing files. I need assistance in resolving this issue as soon as possible.

Steps Taken:

• Tried deploying both with and without the "enable history" feature.
• Checked the logs, which indicate a failure during startup.

Please advise on the necessary steps or configuration changes required to resolve this issue.

Answer 1

Depending on what is being deployed using the one click Azure deployment. You may need to configure the startup command.

Microsoft Learn - Configure Startup Command

check that the configuration settings web app that was created say something like: python3 -m gunicorn app:app

After updating the settings you'll need to restart the application.

Thanks,

Max