Server 2012 - Storage server repair file system error on volume

Question

We have a 2012 R2 DPM server. One of the volumes was reporting an error - yellow exclamation point.

I checked Event Viewer -> System and found following critical events:

• Event 9, Virtual Disk Service: Unexpected provider failure. Restarting the service may fix the problem. Error code: 8007001F@02000014
• Event 1, Virtual Disk Service: Unexpected failure. Error code: 2@02000018
• Event 6, Virtual Disk Service: VDS fails to claim a disk (\?\scsi#disk&ven_msft&prod_virtual_disk#2&1f4adffe&0&000006#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}) due to error. Error Code: 8007001F@0200000F

Answer 1

Hello Mikhal, Vadim,

Thank you for posting in Q&A forum.

The error code 8007001F indicates an unexpected provider failure. This could be due to a broken or missing VDS dynamic-link library (DLL), malware, or a virus.

It might also be that VDS is not compatible with the storage device, or you lack the necessary authorizations to control the storage device.

1. Restarting the Virtual Disk Service might help resolve the issue.
2. Run the System File Checker tool to troubleshoot missing or corrupted system files

DISM.exe /Online /Cleanup-image /Restorehealth

Sfc /scannow

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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