Hello Max Ricketts,
We appreciate for your Patience!
Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.
I have no idea about your On-prem device, and I will not recommend any suggestions for your On-prem device but from azure side these are the logs available you check it out here in below:
Validated VPN devices and device configuration guides:
Refer: https://learn.microsoft.com/en-us/azure/vpn-gateway/vpn-gateway-about-vpn-devices#devicetable
I don't see it in the validated devices "OpenSense VPN".
I will mostly recommend you to please check the azure Diagonostic logs in below.
Refer: https://learn.microsoft.com/en-us/azure/vpn-gateway/troubleshoot-vpn-with-azure-diagnostics
- Can you ping on prem IP from azure and see whether it is reaching or not.
- From On-prem also ping azure vpn gateway IP and check the IKE logs.
- If Traffic reaches azure VPN IP, then try to do VPN gateway reset.
Refer: https://learn.microsoft.com/en-us/azure/vpn-gateway/troubleshoot-vpn-with-azure-diagnostics
Hope this clarifies,
Thanks
Ganesh
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