KB2267602 (Version 1.381.3318.0) Stuck in Azure update manager

Question

We are having issues with the KB2267602 (Version 1.381.3318.0) update - it has been superseded and updates installed but this version will not clear from Azure update manager and is blocking the download of other updates to our servers. Anyone have any idea on how to remove it from Azure update manager so the servers do not try and download it ?

Answer 1

Hi @Mark Beeby
Welcome to the Microsoft Q&A Platform! Thank you for asking your question here. 

Start by enabling synchronization in Azure Update Manager to fix the problem. Sometimes, Azure doesn’t know when an update isn’t needed.
Go to Azure Portal, then to Update Management, and search for Update Deployments. You can then trigger synchronization to update the list of updates and uncheck older updates as needed.   Next, clear the update cache on the affected servers. Open Command Prompt as Administrator and run net stop wuauserv to stop the Windows Update service.
Then, go to C:\Windows\SoftwareDistribution\Download and delete the files in that folder. Now restart the Windows Update service by running net start wuauserv to check for updates again. 
If you are using WSUS, older updates may still be marked as needed. Open WSUS, find and reject KB2267602. Then, manually synchronize WSUS and make sure everything is up to date. 

If there is a new update to replace KB2267602, you can install it manually from the Microsoft Update Catalog to make sure the system knows it is up to date.  Finally, run wuauclt /detectnow as Administrator in the Command Prompt and command the server to check for updates and remove old updates from the queue. 
If you have any further queries, do let us know  

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