How to log into Power Automate Desktop when receiving an error while communicating with the cloud services

Question

When I attempt to log in to Power Automate Desktop, it fails with the following message:

Onedrive Error

An error related to OneDrive occurred.

Correlation Id: dd104a14-2f93-43d7-9725-72bf4e8b7095

Access denied

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On a completely separate PC, it logs in okay, but all my flows are missing and the following error is displayed:

An error occurred while communicating with the cloud services. Make sure that access to the required cloud services aren't blocked and try again.

I've already tried clearing cookies and cache on the browser as well as uninstalled and reinstalled both PAD and OneDrive, but no luck.

Thank you for any help you can provide. Scott

Answer 1

Hi @Scott Cassin

It seems to be more related to PowerAutomate, via searching online, other users have the similar issue:

• https://community.powerplatform.com/forums/thread/details/?threadid=8b250571-1887-ef11-ac21-6045bdd74f2e
• https://community.powerplatform.com/forums/thread/details/?threadid=8b6d73e2-3986-ef11-ac20-6045bded115c

According to the replies in these posts, it is recommended that you wait for a fix from Microsoft.

If you have further issues, you may post a new thread on Power Automate Desktop community. The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

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