Android Device Not Reporting Installed Managed Apps

Question

A production profile has been created with the production name by adding (_Location name) to the end of the working profiles and groups. Although devices are enrolling successfully, there is an issue: under Device > (my device) > Managed Apps, no apps are listed, despite the apps being installed and functioning correctly.

The configuration matches that of a working profile created for a proof of concept (POC).

Troubleshooting steps taken:

• Compared both devices — no changes, everything is the same.
• Deleted profiles and created a new profile — the issue persists.
• Devices are landing in the correct dynamic groups, and all policies and apps are applied as expected, but the apps are not visible under Managed Apps in Intune.

Answer 1

@Sanjeev Kumar, Thanks for posting in Q&A.

To clarify this issue, please check the following.

1.What kind of Android device enrollment did you use?

2.How did you assign the configuration profile and apps? As Required or As Available for enrollment? Assigned it for user group or device group?

3.Please check configuration profile status and app deployment status in Intune and try to sync with Intune and wait for some time.

4.Please be sure the login user is the primary user of the enrolled device.

If there is any update, feel free to let me know.

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