Cannot log in power automate

Jacky Wang 5

When I tried to log in to power automate and failed.

It says:

Onedrive Error

An error related to OneDrive occurred.

Correlation Id: dd104a14-2f93-43d7-9725-72bf4e8b7095

Access denied

1 answer

Syed Saleem Peera 10,985 Reputation points Microsoft Vendor

2024-10-10T15:32:46.5133333+00:00
Hi Jacky Wang,

Thank you for reaching out to us on the Microsoft Q&A forum.

I understand you're experiencing an error when trying to log into Power Automate, specifically with OneDrive, which states, "Access denied" along with a Correlation Id. Here are a few steps you can take to troubleshoot this issue:

Check Permissions: Ensure that your Microsoft Entra ID has the necessary permissions to access OneDrive. If you're unsure, please contact your IT or admin team to verify your account access.

Clear Cache and Cookies: Sometimes, clearing your browser's cache and cookies can help resolve authentication issues.

If you are still facing any issue, please let us know in the comments and where you are encountering this error along with the screenshot for reference. We are glad to help you.

If the information is helpful, please Accept Answer and Upvote so that it would be helpful to community members.

Thank you.
Please sign in to rate this answer.
Syed Saleem Peera 10,985 Reputation points Microsoft Vendor

2024-10-11T05:32:54.5333333+00:00

Hi Jacky Wang,

Just checking in to see if you had a chance to see my previous answer. Please let me know if it was helpful and don't hesitate to reach out to us if you face any issue.

If the information is helpful, please Accept Answer and Upvote so that it would be helpful to community members.

Thank you.

Syed Saleem Peera 10,985 Reputation points Microsoft Vendor

2024-10-13T07:40:06.3233333+00:00

Hi Jacky Wang,

I wanted to check if you had the opportunity to review the information which was provided in our previous answer. Please feel free to contact us if you have any more quires. If you feel that your quires have been resolved, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post.

Thank you.

Syed Saleem Peera 10,985 Reputation points Microsoft Vendor

2024-10-14T09:29:29.81+00:00

Hi Jacky Wang,

I wanted to check if you had the opportunity to review the information which was provided in our previous answer. Please feel free to contact us if you have any more quires. If you feel that your quires have been resolved, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post.

Thank you.

Krummbum 0 Reputation points

2024-10-16T21:25:25.4266667+00:00

Hello!

I have the same issue and clearing the cache and cookies did not resolve it. It was working fine just last week.

Syed Saleem Peera 10,985 Reputation points Microsoft Vendor

2024-10-17T05:47:30.4166667+00:00

Hi Krummbum,

Thank you for reaching out to us on the Microsoft Q&A forum.

Try a Different Browser/Device or Incognito Mode: This helps check if the issue is caused by cached data, browser settings, or extensions. Incognito mode starts a fresh session without stored data, which can resolve login problems.

If the information is helpful, please Accept Answer and Upvote so that it would be helpful to community members.

Thank you.

Krummbum 0 Reputation points

2024-10-17T12:28:27.55+00:00

Thanks!

So my issue is with the desktop version. Would changing the browser affect that?

Syed Saleem Peera 10,985 Reputation points Microsoft Vendor

2024-10-17T12:51:13.66+00:00

Hi Krummbum,

Thank you for your patience.

Changing the browser won’t affect the Power Automate desktop version, as it operates independently of your web browser. However, for desktop-specific issues, please try the following:

Check Permissions: Ensure that your Microsoft Entra ID has the necessary permissions to access OneDrive. If you're unsure, please contact your IT or admin team to verify your account access.

Update the Application: Make sure you have the latest version installed.

Reinstall the Application: Uninstall and then reinstall Power Automate.

Check System Requirements: Confirm that your system meets the necessary requirements.

If this information is helpful, please Accept Answer and Upvote so that it can assist other community members.

Thank you.

Krummbum 0 Reputation points

2024-10-17T13:02:25.7966667+00:00

I don't know what an Entra ID is. I use this at home for personal use.

Will I lose my flows if I uninstall and reinstall?

Syed Saleem Peera 10,985 Reputation points Microsoft Vendor

2024-10-18T04:10:41.1166667+00:00

Hi Krummbum,

Uninstalling the Power Automate desktop app will not delete your flows, as they are stored in the cloud and accessible when you reinstall the app.

If this information is helpful, please Accept Answer and Upvote so that it can assist other community members.

Thank you.

Krummbum 0 Reputation points

2024-10-18T12:20:40.8833333+00:00

I uninstalled and reinstalled and was able to log in. However, ALL of my flows are gone! Is there any way to recover them?

Syed Saleem Peera 10,985 Reputation points Microsoft Vendor

2024-10-18T13:15:11.0566667+00:00

Hi Krummbum,

Your flows should still be stored in the cloud after reinstalling Power Automate. Please reach out to your IT or admin team to verify your account access and help recover the missing flows.

If the flows were saved locally or in a specific environment, they might still be retrievable through admin support.

If this information is helpful, please Accept Answer and Upvote so that it can assist other community members.

Thank you.

Krummbum 0 Reputation points

2024-10-18T13:34:52.4133333+00:00

I do not accept this answer. As I've told you I am using this for personal use. I am the admin.

Your "help" has caused me to lose ALL of my flows and your response is to ask someone else? Ridiculous.

Syed Saleem Peera 10,985 Reputation points Microsoft Vendor

2024-10-18T13:55:45.65+00:00

Hi Krummbum,

I understand how frustrating it is to lose your flows, and I sincerely apologize for the inconvenience. Please check that you’re logged into the correct Microsoft account and look in any other environments you might have used.

Thank you.

Александр Шуклин 0 Reputation points

2024-10-29T18:58:16.23+00:00

When I tried to log in to power automate windows 11 and failed. It says: "Onedrive Error An error related to OneDrive occurred. Correlation Id c2a70262-8625-435d-8d58-c569c64778d8 Invalid request"

Syed Saleem Peera 10,985 Reputation points Microsoft Vendor

2024-10-30T03:37:42.72+00:00

Hello Александр Шуклин,

Could you please provide a screenshot of the error message you’re encountering? This will help us troubleshoot the issue more effectively.

Thank you.

Dan Nealon 0 Reputation points

2025-01-23T15:31:55.0733333+00:00

really? thasts the answer??? WTF???

Krummbum 0 Reputation points

2025-01-23T15:35:18.9533333+00:00

Yep. Always stellar service from Microsoft.

Syed Saleem Peera 10,985 Reputation points Microsoft Vendor

2025-01-24T04:26:11.06+00:00

We apologize for the inconvenience. But a screenshot of the error will help us better understand the situation.
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