As the user is unable to configure work profile on his android device , as it is throwing error with an error 48ifi

Question

Answer 1

@Manjunath N,Thanks for posting in Q&A.

Here are some suggestions you can try to fix the issue.

1.Could you please share with us what kind of Android device enrollment did you use?

2.Check if you have assigned Intune license to user.

https://learn.microsoft.com/en-us/mem/intune/fundamentals/licenses

3.Check if there exist some restrictions in Intune portal for Android device enrollment.

4.Check if any work profile existing on this device. Remove it and try again:

• Go to Settings->Passwords & Accounts
• Find Work Tab
• Remove Work Profile and enroll again.

5.Please check if the target user has enrolled device is more than a limit on the number of devices a person can enroll. The device number limit is under Devices > Enroll devices > Enrollment device limit restrictions.

6.Use adb tool to see if any profile existing and delete it.

• Use adb tool to list the account situation on your phone:
• Use adb tool to list the account situation on your phone:
• adb shell pm list users

https://learn.microsoft.com/en-us/dual-screen/android/emulator/adb

• If any existing work profile existing, use adb shell pm remove-user to delete this work profile on your device and enroll again.

7.Check whether the device storage less than 8gb, if yes, please clear the device storage to make it more than 8gb.

8.Reset the device if possible. Then do the re-enroll.

Hope the above suggestions can help.

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