App Protection Policy - Error

karthik palani 1,036 Reputation points
2024-10-06T14:49:43.78+00:00

Hi All,

Need an advice on below issue,

We are trying to manage Unenrolled devices via app protection policies and conditional access policy (For enforcing outlook). The CA policy is working fine as expected but when we apply app protection policy for cut copy paste restriction we asked to register and below error occurs. please advice shd we check for registration restriction

48f.png

Same settings works fine in demo tenant

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
959 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,214 questions
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  1. ZhoumingDuan-MSFT 13,890 Reputation points Microsoft Vendor
    2024-10-07T02:06:56.8633333+00:00

    @karthik palani,Thanks for posting in Q&A.

    To clarify this issue, please check the following.

    1.For Android/iOS you need to have the Company Portal/Authenticator app installed as it is the broker for Intune APP to work. Without this your APP condition in CA will not work.

    2.Have you configured MFA to register device in Azure AD?

    3.Please check the app protection policy deployment status

    https://learn.microsoft.com/en-us/troubleshoot/mem/intune/app-protection-policies/troubleshoot-app-protection-policy-deployment

    4.Could you please share the settings of CA policy with us?

    Also, here is a thread with the same issue and someone has solved successfully you can refer.

    https://www.reddit.com/r/Intune/comments/12do44k/help_with_conditional_access_require_app/

    Non-official, just for reference.

    Please try above information, if there is any update, feel free to let me know.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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