Autopilot network issue on Authenticated LAN

Kyuzo88 76 Reputation points
2024-10-03T09:05:37.9033333+00:00

Dears,

We are trying to run the autopilot process in an authenticated LAN that has the following criteria:

IEEE 802.1X

EAP: Protected EAP (PEAP)

Authentication method: EAP-MSCHAP v2

The user's e-mail and password in Azure AD are used for login.

These settings are set before the ESP autopilot process from the network settings accessible from the prompt (Shift+F10) by typing ‘start ms-settings:’ and going to network.

I start the pre-provisioned or user-driven and the process starts correctly, successfully completing the ‘Device Registration’ step.

The problem arises here, the process stops because it loses the Ethernet connection and is no longer authenticated on the network. it seems as if after device registration and before device setup you reset the connection and lose it

This behavior does not occur with self-driven deployment.

Can you help me understand if it is possible to avoid this disconnection?

Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
473 questions
0 comments No comments
{count} vote

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.