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Scom operation console is not connecting

Kevin Deshar 0 Reputation points
2024-10-02T15:23:00.57+00:00

Date: 02/10/2024 16:22:06

Application: Operations Manager

Application Version: 7.1.10226.1118

Severity: Error

Message: Failed to connect to server 'EN-SCOM-01.waterwaysireland.org'

Microsoft.EnterpriseManagement.Common.ServiceNotRunningException: The Data Access service is either not running or not yet initialized. Check the event log for more information. ---> System.ServiceModel.EndpointNotFoundException: Could not connect to net.tcp://en-scom-01.waterwaysireland.org:5724/DispatcherService. The connection attempt lasted for a time span of 00:00:02.0026123. TCP error code 10061: No connection could be made because the target machine actively refused it 10.1.1.71:5724. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 10.1.1.71:5724

at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)

at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)

--- End of inner exception stack trace ---

Server stack trace:

at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)

at System.ServiceModel.Channels.BufferedConnectionInitiator.Connect(Uri uri, TimeSpan timeout)

at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)

at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)

at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

at System.ServiceModel.Channels.LayeredChannel`1.OnOpen(TimeSpan timeout)

at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)

at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannel.CallOpenOnce.System.ServiceModel.Channels.ServiceChannel.ICallOnce.Call(ServiceChannel channel, TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)

at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:

at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

at Microsoft.EnterpriseManagement.Common.Internal.IDispatcherService.Connect(SdkClientConnectionOptions connectionOptions)

at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.Initialize(EnterpriseManagementConnectionSettings connectionSettings, SdkChannelObject`1 channelObjectDispatcherService)

at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.CreateEndpointT

--- End of inner exception stack trace ---

at Microsoft.EnterpriseManagement.Common.Internal.ExceptionHandlers.HandleChannelExceptions(Exception ex)

at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.CreateEndpointT

at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.ConstructEnterpriseManagementGroupInternalT,P

at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.RetrieveEnterpriseManagementGroupInternalT,P

at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.ConnectT,P

at Microsoft.EnterpriseManagement.ManagementGroup.InternalInitialize(EnterpriseManagementConnectionSettings connectionSettings, ManagementGroupInternal internals)

at Microsoft.EnterpriseManagement.Mom.Internal.UI.Common.ManagementGroupSessionManager.Connect(String server)

at Microsoft.EnterpriseManagement.Monitoring.Console.Internal.ConsoleWindowBase.TryConnectToManagementGroupJob(Object sender, ConsoleJobEventArgs args)

System.ServiceModel.EndpointNotFoundException: Could not connect to net.tcp://en-scom-01.waterwaysireland.org:5724/DispatcherService. The connection attempt lasted for a time span of 00:00:02.0026123. TCP error code 10061: No connection could be made because the target machine actively refused it 10.1.1.71:5724. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 10.1.1.71:5724

at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)

at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)

--- End of inner exception stack trace ---

Server stack trace:

at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)

at System.ServiceModel.Channels.BufferedConnectionInitiator.Connect(Uri uri, TimeSpan timeout)

at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)

at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)

at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

at System.ServiceModel.Channels.LayeredChannel`1.OnOpen(TimeSpan timeout)

at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)

at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannel.CallOpenOnce.System.ServiceModel.Channels.ServiceChannel.ICallOnce.Call(ServiceChannel channel, TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)

at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:

at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

at Microsoft.EnterpriseManagement.Common.Internal.IDispatcherService.Connect(SdkClientConnectionOptions connectionOptions)

at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.Initialize(EnterpriseManagementConnectionSettings connectionSettings, SdkChannelObject`1 channelObjectDispatcherService)

at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.CreateEndpointT

System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 10.1.1.71:5724

at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)

at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. XinGuo-MSFT 18,771 Reputation points
    2024-10-03T01:37:48.1966667+00:00

    Hi,

    It looks like you’re encountering a connection issue with your SCOM Operations Console. The error message indicates that the Data Access service is either not running or not yet initialized.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check the Data Access Service: Ensure that the Data Access service on the SCOM server (EN-SCOM-01.waterwaysireland.org) is running. You can do this by:
    • Opening the Services console (services.msc).
    • Locating the System Center Data Access Service.
    • Ensuring it is running. If it is not, try starting it.
    1. Verify Network Connectivity: Make sure that there are no network issues preventing your console from reaching the server. You can:
    • Ping the server to check if it is reachable.
    • Use telnet to test connectivity to the specific port (5724).
    1. Check Firewall Settings: Ensure that the firewall on the server and any intermediate network devices are not blocking the required ports (5724).
    2. Review Event Logs: Check the event logs on the SCOM server for any related errors or warnings that might provide more details about why the service is not running or why the connection is being refused.
    3. Restart the Server: If the above steps do not resolve the issue, consider restarting the SCOM server to reset any potential issues with the services.

    If you continue to experience issues. Let me know if you need any more help!

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