How do I open a support ticket if copilot won't load?

Alexander Maslov 6 Reputation points
2024-10-01T09:46:06.5933333+00:00

I tried to open a ticket as usual via https://developer.microsoft.com/en-us/windows/support/?tabs=Contact-us, but I can't do that as copilot just doesn't work. Screenshot_2024-10-01-124008

I tried opening a ticket through Partner Center, but the open ticket was instantly closed with the message:

This is to inform you that as we are part of the Incentives team, we do not communicate with public domain emails. We request you to please raise a request in the partner center using your organization's verified domain email address. Hence, we are closing this case from our end.

How do they think I should email from the organization's domain when my account type is INDIVIDUAL.

Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
980 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Junjie Zhu - MSFT 17,806 Reputation points Microsoft Vendor
    2024-10-02T01:53:09.7533333+00:00

    Hi @Alexander Maslov ,

    Welcome to Microsoft Q&A!

    Please open a free Partner Center support ticket here: Contact Us.

    Thank you.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.