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ARM Processor with Windows 11 Home is not allowing Checkpoint SSL Network extender

Britannia International 10 Reputation points
2024-09-26T05:38:29.76+00:00

We are not able to use following Application on below Microsoft Laptop.
Not allowing to run : Checkpoint SSL Network extender & Checkpoint VPN
on Below Laptop.
Microsoft Surface Laptop 7 Copilot+PC ZGM-00080 Qualcomm Snapdragon

Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
779 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,012 questions
Microsoft Intune Security
Microsoft Intune Security
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
438 questions

1 answer

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  1. Jing Zhou 7,340 Reputation points Microsoft Vendor
    2024-09-26T06:57:47.6+00:00

    Hello,

     

    Thank you for posting in Q&A forum.

    Based on your description, here are some possible solutions:

    1. Make sure your device meets the system requirements for Checkpoint SSL Network Extender and VPN. Some applications may not support specific hardware or operating system versions. Also, make sure that your Windows operating system as well as the apps you need to install are up to date.

     

    1. Disable Windows Firewall or any third-party security software before trying to run the application. Make sure to allow the Checkpoint application to pass through in the firewall settings.

     

    1. Try to run the application as an administrator

     

    1. Make sure your internet connection is working. VPN and SSL Network Extender require a stable network connection to work properly.

     

    1. If the above steps do not solve the problem, it is recommended to contact Checkpoint's technical support for more professional help.

     

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

     

    Best regards，

    Jill Zhou

     

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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