Error Encountered During Device Deployment with Intune AutoPilot

Manish Kumar 0 Reputation points
2024-09-24T18:55:21.24+00:00

When attempting to deploy a device using Intune AutoPilot, an error occurs after the restart.
Error Message:
Something went wrong.

Please confirm that you are using the correct sign-in information and that your organization supports this feature. You may try again or contact your system administrator with the error code 80070774.

User's image

User's image

Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
473 questions
Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,932 questions
Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,379 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,248 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Crystal-MSFT 49,846 Reputation points Microsoft Vendor
    2024-09-25T01:25:59.37+00:00

    @Manish Kumar, Thanks for posting in Q&A. For your error, it seems the device is enrolled via Windows Autopilot user-driven Microsoft Entra hybrid join. If there's any misunderstanding, please let us know.

    If yes, please check if we have followed the steps as below to configure.

    https://learn.microsoft.com/en-us/autopilot/tutorial/user-driven/hybrid-azure-ad-join-workflow

    For the error, it can be that the domain controller can’t be found or successfully reached because of connectivity issues. Or, the device has entered a state that can’t join the domain. Please follow the solutions in the following link to see if the issue can be fixed.

    http://stevehardie.com/2021/04/windows-autopilot-error-code-80070774/#:~:text=It%20means%20that%20the%20domain%20controller%20can%E2%80%99t%20be,mode%20is%20used%20in%20the%20Autopilot%20deployment%20profile.

    Note: Non-Microsoft link, just for the reference.

    If there's any update, feel free to let us know.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.