Azure Update Manager is showing Windows 10 and 11 clients. They are not supported so why?

David Gayler 10

Go to the Azure Update Manager portal. I have Windows 10 clients appearing in the machines list despite not being supported aby AUM. Why are they showing?

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Hazlett, Tom 5 Reputation points

2024-10-30T15:18:39.6433333+00:00

I would like to know this as well - especially now that it appears, after using it for five months, that Windows 10 clients (Azure AVDs) now show in Azure Update Manager as being able to be managed instead of having an 'Unsupported' tag on them - in fact I have just managed to successfully install an update (AV definition) to one using the One Time Update option.
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David Gayler 10 Reputation points

2024-10-30T15:30:22.2333333+00:00

I still see an unsupported status and when I try to go to 'check for updates' I get an error saying assessment failed and that the VM is not supported for VM Guest patch operations. Hmmm.
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Hazlett, Tom 5 Reputation points

2024-11-12T10:26:48.28+00:00

OK, looking at ours closely I can see the difference between the few AVD VMs showing as unsupported and the other AVDs that we appear to be able to 'check for updates' and even update is the 'Offer' type for them - the unsupported VMs have 'Windows10' for the Offer while the rest of them have 'WVD' as the Offer (they are all Windows 10 though).

I don't know if that 'Offer' is a standard Azure one or a custom created one (I don't support our AVD environment) but could it be as simple as Azure Update Manager reading the 'Offer' field, and looking for a Windows client version, and using that to decide if it should proceed allowing that VM to have its updates managed by it ?

Of course that doesn't mean it is officially supported and I won't be changing our patching to use Update Manager to patch our AVDs.

David Gayler 10 Reputation points

2024-11-12T18:04:08.0633333+00:00

Seems like a bug.
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Azure Update Manager is showing Windows 10 and 11 clients. They are not supported so why?

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