Application not download anymore

Question

The application doesn't download anymore after I remove the folders under the ccmcache folder to clean up the cache. I cannot install the application as it is no longer downloaded. How can I make it work again?

Answer 1

Hi,

Thank you for posting in Microsoft Q&A forum.

1,You can try to uninstall and reinstall Configuration Manager client agent on the device to have a try.

2,Please check the cas.log and AppDiscovery.log to see if there is any further information.

3,As a reminder, it is not advised to manually delete files from the client cache folder using Windows Explorer or the command line. This can cause issues with the Configuration Manager client.

The client manages the cache and tracks the content apart from the file system. If you want to delete the items from the cache, then do it from the Configuration Manager applet in control panel. This way the client will know the files were deleted and you will not experience any issues. If the files are needed, they will be redownloaded.

For more info on this, please refer to:

https://learn.microsoft.com/en-us/mem/configmgr/core/clients/manage/configure-client-cache

Thanks for your time. Have a nice day!

Best regards,

Simon

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