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SuccessFactors to AD User Provisioning : Provisioning Error

Sai Prathap 0 Reputation points
2024-09-20T08:06:14.8+00:00

How to fix below user provisioning error

error code - null

error message - Update for unconnected entry

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Jing Zhou 7,675 Reputation points Microsoft Vendor
    2024-09-23T01:22:10.7833333+00:00

    Hello,

     

    Thank you for posting in Q&A forum.

    To further troubleshoot this issue, please kindly try below steps:

    1.Check user connection and ensure that user in SuccessFactors is properly connected to an existing entry in Active Directory.

    2.Re-sync users from SuccessFactors to Active Directory and see if the issue still persists.

    3.Review the attribute mappings and make sure that the attributes are correctly mapped and consistent between SuccessFactors and Active Directory.

     

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

     

    Best regards，

    Jill Zhou

     

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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