How do I grant an external user access to my SharePoint site?

ScottDarth 5 Reputation points
2024-09-19T12:17:59.14+00:00

My tenant allows the least restrictive sharing restrictions (anyone).

I have granted access to person@external-domain.net, but when that person tries to log in to my SharePoint site, they still get this error message:User's image

What am I missing? person@external-domain.net shows up as a guest user when I go to the "New Groups" in the "New Outlook," (because adding external users to a SharePoint group has to be done through Outlook) but even though that person shows up as a guest, they're still getting the error shown above.

Is there somewhere else I go to approve access for person@external-domain.net?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,125 questions
SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
10,827 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Cesar Lopez 220 Reputation points
    2024-09-19T14:07:14.2866667+00:00

    Hi,

    You need to add to the Sharepoint Resource Group in your tenant. For example, if you have a Sharepoint with name "Financial", it has a 3 groups (visit, owner and members) with differents permissions.

    For this, you need to go to the configuration options and check this

    User's image

    And add your user in one of the groups

    User's image

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".


  2. Emily Du-MSFT 47,301 Reputation points Microsoft Vendor
    2024-09-20T03:08:00.76+00:00

    Please follow below tips to troubleshoot the issue.

    1.Enable external sharing in the tenant level. Go to SharePoint admin center -> Polices -> Sharing -> Set Anyone in the Content can be shared with section.

    2.Enable external sharing in the tenant site level. Go to SharePoint admin center -> Sites -> Active sites -> Select the site -> Sharing -> Set Anyone in the External sharing.

    3.Go to Site permissions -> Change how members can share -> Set Site owners and members can share files, folders, and the site. People with Edit permissions can share files and folders. Make sure you at least in the members group for the site collection.

    4.Go to Site permissions -> Change how members can share -> Trun off Allow access requests.

    User's image

    5.Go to Site Settings -> Site collection features -> Deactivate Limited-access user permission lockdown mode feature.

    After checking above tips, go to Site permissions -> Share site only -> Grant external user access to site collection.

    enter image description here


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.