Kicked out of Azure Directory with outlook.com ID

Jit King 0 Reputation points
2024-09-19T10:31:10.3766667+00:00

Hello,

We suddenly got kicked out of a ID using xxx@outlook.com.

The error message is The logged in user is not authorized to fetch tokens for extension 'Microsoft_Azure_Support' because the user account is not a member of tenant ...

I have done what is recommended, make sure it's the only account ... etc but doesn't seem to work. Subscriptions + Directory also shows blank directory.

Another suggestion is to create a free account, done that and I got assigned into a different tenant altogether.

I can't submit a support ticket or purchase a support plan because I have no directory.

Any advise on what to do next?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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