windows security not working

Question

my windows security app is not working after i reset my pc

it stucks on blank screen forever

Answer 1

Hi,

To fix the Windows Security:

Download this file: https://catalog.s.download.windowsupdate.com/c/...

Right click on the file and choose Run as administrator.

When it is done, restart the computer and let me know if it works.

Answer 2

Hello,

This is a known issue after reset/reinstall.

See if this fix helps you:

https://www.kapilarya.com/fix-cant-access-virus-and-threat-protection-on-windows-security

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.