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KB 5043076 and KB5041587 , Windows Explorer is crashing

Pagadala, Hari Prakash 0 Reputation points
2024-09-19T08:00:55.45+00:00

After applying the two upgrades, KB 5043076 and KB 5041587, shell extension applications such as Easy DMS software, which extends "Windows Explorer," crash while exploring / navigating between folders.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Hania Lian 17,296 Reputation points Microsoft Vendor
    2024-09-19T09:00:00.5533333+00:00

    Hello,

    Here are some steps you can try:

    Update the Software: Check if there is an update available for Easy DMS.

    Uninstall the Updates: If updating the software doesn’t help, you might consider uninstalling the problematic updates. You can do this by going to Settings > Update & Security > Windows Update > View update history > Uninstall updates.

    Best Regards,

    Hania Lian

    ============================================

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