What happened to the step in: "Add User" to be able to send an invitation with sign-in links to a new email user??

Question

I just went to add a new user to our company email and every other time the first page after setting a password had an option to send the invite with login and temporary password to a few email addresses. However, this time... no such option.... I looked through all the steps and the portion that allowed an email to be sent to the new user doesn't have a place to enter in their personal email - so I can only assume it sends it to the new mailbox I am creating - That they cannot yet access!

I even deleted the user and created it again thinking I missed something - no dice. I looked around on the portal after the user was created to see if there was a new area or something that would allow me to send the needed information. I haven't been able to find anything.

Can someone please illuminate me on how I do this now?

Answer 1

Hi @Kina Ueda

Welcome to our forum！

It is recommended that you refer to the video operation in the article for comparison, to see if there is any omission, and please try again.

Hope it helps! 

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