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bitlocker locked my hard drive D:

Karol J 20 Reputation points
2024-09-17T15:02:53.6+00:00

Please help. I use drive D connected to a laptop. I used the bitlocker function and everything was fine until a certain moment, One day I connected the drive as usual - I enter the password - incorrect. OK I take out the printout with the security code I enter - incorrect code.How is that possible. What to do?I have the original printout of codes when configuring bitlocker

I have the original printout of codes when configuring bitlocker

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Accepted answer
  1. Hania Lian 14,181 Reputation points Microsoft Vendor
    2024-09-18T02:15:50.24+00:00

    Hello.

    Have you made significant hardware changes recently?

    In my experience, if a major hardware change can trigger this, the only workaround is to format the drive.

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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  1. Karol J 20 Reputation points
    2024-09-18T20:49:47.86+00:00

    So I did all the steps - please tell me something specific A friend had a similar problem MS sent a special code and it unlocked. Can you explain to me how it is possible that the Disk Identifier matches but the Recovery Key does not work?

    BitLocker Drive Encryption: Configuration Tool version 10.0.22000

    Copyright (C) 2013 Microsoft Corporation. All rights reserved.

    ERROR: The password failed to unlock volume D:.

    C:\WINDOWS\system32>manage-bde -status D:

    BitLocker Drive Encryption: Configuration Tool version 10.0.22000

    Copyright (C) 2013 Microsoft Corporation. All rights reserved.

    Volume D: [Label Unknown]

    [Data Volume] 

    Size:                 Unknown GB 

BitLocker Version:    2.0 

Conversion Status:    Unknown 

Percentage Encrypted: Unknown% 

Encryption Method:    AES 128 

Protection Status:    Unknown 

Lock Status:          Locked 

Identification Field: Unknown 

Automatic Unlock:     Disabled 

Key Protectors: 

    Password 

    Numerical Password
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  2. Tamsa 13 0 Reputation points
    2024-09-19T08:16:59.75+00:00

    Hello Friend,

    The problem you face now may be because of windows upgrades,

    second it may be because ; if you locked your disk before clean installation

    3rd possibility ; if you changed BIOS settings you may have this issue,if you did any update your BIOS settings may have changed,you should go back to your previous BIOS settings

    4th possibility ; The errors that you have in your system files

    I really hope as soon as possible you fix your problem

    Best Regards

    Tamsa13

  3. Karol J 20 Reputation points
    2024-09-19T08:42:26.5266667+00:00

    Thanks for the general information. I am a windows user Kilock does not accept the correct key Please provide a specific procedure, not general threads

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