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Issue with create a Incident Templae since yesterday

PerserPolis-1732 1,846 Reputation points
2024-09-17T14:38:48.4366667+00:00

Hi,

If I try to create a Incident Template, I got the following error message

Cannot add ManagementPackReference ManagementPack:[Name=NEW_FORM_ManagementPack.c5b06586_9370_4dc5_a157_72f0cc11d96d, KeyToken=, Version=1.0.0.0]. Unsealed management packs cannot be added as references. Specify a valid sealed management pack reference.

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Could you help me please?

regards

Service Manager
Service Manager
A family of System Center products for managing incidents and problems.
238 questions
Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
1,028 questions
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  1. Dieter Gasser 416 Reputation points
    2024-09-17T15:21:50.7433333+00:00

    You seem to have customized SCSM with a custom management pack named NEW_FORM_ManagementPack.c5b06586_9370_4dc5_a157_72f0cc11d96d. Apparently, this management pack contains class modifications, such as a class extension or something similar. You need to seal this management pack and then import the sealed version of the management pack before you can create objects that reference content from your custom management pack.

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