Company Name Change

Andy Middlebrook 0 Reputation points
2024-09-16T12:48:19.56+00:00

We use Azure and have less than 20 Office 365 Licences

What steps do we need to do to change the company name and transfer to a new domain with respect to azure and Office 365 I would like to have the same functionality eg sharepoint, email, teams etc - but using the new domains emails etc.

What are the risks and pitfalls for doing this?

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
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Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Outlook
Outlook
A family of Microsoft email and calendar products.
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SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. Robin Sheng-MSFT 2,725 Reputation points Microsoft Vendor
    2024-09-17T02:55:00.22+00:00

    Hi @Andy Middlebrook

    Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your case description, you want to change the company name and transfer to a new domain, which is not in our support scope. The following suggestion is for your reference:

    Change the company name: You need global administrator permissions and log in to the Microsoft 365 admin center: Navigate to Settings > Organization Settings. In the Organization Profile tab, select Organization Information. Then change the organization name.

    User's image

    Transfer to a new domain: After you get a new domain name, add the new domain to Microsoft 365:

    In the Microsoft 365 admin center, select Settings > Domains > Add a domain.

    Enter the new domain name and follow the wizard to complete the setup.

    User's image

    Update user email addresses: In the Microsoft 365 admin center, update all users' email addresses to use the new domain.

    Configure DNS records: Configure DNS records at the domain name registrar according to the instructions provided by Microsoft.

    Keep the same functions:

    • SharePoint: Make sure the new domain is configured correctly and migrate existing SharePoint sites to the new domain.
    • Email: Update all users' email addresses and make sure mail flow is normal.
    • Teams: Make sure the Teams configuration is consistent with the new domain and notify all users to update their login information.

    During the migration process, ensure that all data is backed up to prevent data loss.


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