How to regain access to my Azure Subscription after I left the company?

14075245 0 Reputation points
2024-09-14T20:04:39.78+00:00

I worked for company xyz.com and created a trial Azure account subscription and created whole bunch of resources and S3 storage. I used user@xyz.com to authenticate and access the subscription. Last week I left the company so my authentication thro the company Entra ID is not active anymore.

So how do I move my current subscription/resources from old id user@xyz.com to newuser@hotmail.com id without losing any data?

Microsoft Entra Internet Access
Microsoft Entra Internet Access
A Microsoft Entra service that provides an identity-centric Secure Web Gateway that protects access to internet, software as a service (SaaS), and Microsoft 365 apps and resources.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
22,272 questions
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  1. Marcin Policht 26,465 Reputation points MVP
    2024-09-14T20:41:25.9233333+00:00

    Unfortunately you won't be able to without having access to the user@xyz.com account.


    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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  2. Sandeep G-MSFT 19,766 Reputation points Microsoft Employee
    2024-09-24T05:57:35.1733333+00:00

    @14075245

    Thank you for posting this in Microsoft Q&A.

    In this situation you will have to contact our Azure subscription team to get access to your old trial subscription and move all the resources.

    You can follow below article to get support numbers based on your location,

    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    or creating a ticket through a different account:  https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#phone-support

    Let us know if you have any further questions.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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