What's the meaning about the event log?

Question

ログの名前:         Application
ソース:           Application Hang
日付:            2020/12/15 11:55:47
イベント ID:       1002
タスクのカテゴリ:      (101)
レベル:           エラー
キーワード:         クラシック
ユーザー:          N/A
コンピューター:       PC01
説明:
プログラム WinApp.exe バージョン 1.0.0.0 は、Windows との対話を停止し、終了しました。問題に関する詳細な情報があるかどうかを確認するには、セキュリティとメンテナンス コントロール パネルで、問題の履歴を参照してください。
 プロセス ID: a94
 開始時刻: 01d6d2754e104adf
 終了時刻: 4294967295
 アプリケーション パス: C:\Program Files\WindowsApps\WinApp_7.0.1.0_x64__qr0m66xt\WinApp.exe
 レポート ID: 94d19d49-2264-4941-bbfb-4e833ed0b347
 障害が発生しているパッケージのフル ネーム: WinApp_7.0.1.0_x64__qr0m66xt
 障害が発生しているパッケージに関連するアプリケーション ID: App
 停止の種類: Quiesce

イベント XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-12-15T03:55:47.900394500Z" />
    <EventRecordID>1293</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PC01</Computer>
    <Security />
  </System>
  <EventData>
    <Data>WinApp.exe</Data>
    <Data>1.0.0.0</Data>
    <Data>a94</Data>
    <Data>01d6d2754e104adf</Data>
    <Data>4294967295</Data>
    <Data>C:\Program Files\WindowsApps\WinApp_7.0.1.0_x64__qr0m66xt\WinApp.exe</Data>
    <Data>94d19d49-2264-4941-bbfb-4e833ed0b347</Data>
    <Data>WinApp_7.0.1.0_x64__qr0m66xt</Data>
    <Data>App</Data>
    <Data>Quiesce</Data>
    <Binary>510075006900650073006300650000000000</Binary>
  </EventData>
</Event>

I did not know why my app exited. I just found the error log in event viewer. What does it mean?

Thanks,
Steven

Answer 1

Hi @XieSteven,

Do you have any antivirus on your PC? Maybe he considers that WinApp.exe is a malware. Try to disable it temporally and check if the issue persists.

However, you can troubleshoot more using Application Troubleshooter tool.

Regards,

---

Youssef Saad | New blog: https://youssef-saad.blogspot.com
Please remember to ** “Accept answer” ** for useful answers, thank you!

Answer 2

Hi,
The event ID and details informed that the problem was related to winapp.exe and advised to check Security and Maintenance for more details. (Sorry if any misunderstanding as we could only use Google translate to check the event logs.)

Per my search, most antivirus programs identify winapp.exe as malware—for example TrendMicro identifies it as TROJ_GEN.R002C0OEJ18, and Microsoft identifies it as HackTool:MSIL/Boilod.A.

And according to the Wiki of Security and Maintenance, in win10 Creators Update, Windows Defender Security Center was introuduced to omit cofusion for users about action center.

You could check following link and verify if any history of details regarding winapp.exe.
The Windows Security app
https://learn.microsoft.com/en-us/windows/security/threat-protection/windows-defender-security-center/windows-defender-security-center#:~:text=The%20Windows%20Security%20app%20is%20a%20client%20interface,following%3A%20Disable%20the%20interface%20on%20Windows%20Server%202016.
Security and Maintenance
https://en.wikipedia.org/wiki/Security_and_Maintenance

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Hope this helps and please help to accept as Answer if the response is useful.

Thanks,
Jenny