when i am simply adding our png file 10kb and zil file system throwing , There is a problem with the system resource package.

Question

when i am simply adding our png file 10kb and zil file system throwing, There is a problem with the system resource package.

SSRS 2022 Branding.

Answer 1

1. Check the ZIP File Format

• Ensure that the PNG file is correctly placed inside the ZIP file. SSRS requires a specific folder structure within the ZIP file.
• Only include the necessary files like your png images, css, and other assets as outlined in the SSRS branding documentation.
• Make sure the ZIP file doesn't include nested folders unless required.

2. File Naming and Format

• Verify that the PNG file is correctly named and is in the proper PNG format. Sometimes, file corruption or incorrect formatting can cause SSRS to reject the file.

3. File Size or Corruption

• While 10KB is small, ensure the file isn't corrupted. Test by opening it locally or uploading a different image to check whether the problem is related to the specific file.

4. Check Permissions and SSRS Configuration

• Verify that you have the necessary permissions to modify SSRS resources.
• Check the configuration of your SSRS instance to ensure there are no limitations on resource usage or file size.

5. Examine Logs

• SSRS logs can provide more details about the issue. Check the Reporting Services log files located in C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\LogFiles for any detailed error messages related to the branding upload.

6. Restart Services

• After uploading the branding package, restart the SSRS service to ensure changes are applied correctly.

If the issue persists after these steps, consider testing with a different, simpler branding ZIP file to isolate the problem.

1. Check the ZIP File Format

• Ensure that the PNG file is correctly placed inside the ZIP file. SSRS requires a specific folder structure within the ZIP file.
• Only include the necessary files like your png images, css, and other assets as outlined in the SSRS branding documentation.
• Make sure the ZIP file doesn't include nested folders unless required.

2. File Naming and Format

• Verify that the PNG file is correctly named and is in the proper PNG format. Sometimes, file corruption or incorrect formatting can cause SSRS to reject the file.

3. File Size or Corruption

• While 10KB is small, ensure the file isn't corrupted. Test by opening it locally or uploading a different image to check whether the problem is related to the specific file.

4. Check Permissions and SSRS Configuration

• Verify that you have the necessary permissions to modify SSRS resources.
• Check the configuration of your SSRS instance to ensure there are no limitations on resource usage or file size.

5. Examine Logs

• SSRS logs can provide more details about the issue. Check the Reporting Services log files located in C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\LogFiles for any detailed error messages related to the branding upload.

6. Restart Services

• After uploading the branding package, restart the SSRS service to ensure changes are applied correctly.

If the issue persists after these steps, consider testing with a different, simpler branding ZIP file to isolate the problem.

Answer 2

Hi @Maduri, Ravishanker,

Seems that you are facing the same issue mentioned here.

You must make sure that all files are named correctly with correct casing, and that it is in a zip file. XML file needs to be formatted correctly, you may also follow the steps said in the article.

Regards，

Zoe Hui

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