setup forwarder

Glenn Maxwell 11,496 Reputation points
2024-09-11T10:40:34.0266667+00:00

Hi All,

Is it possible to set up a forwarder for an Office 365 unified group? I have a requirement to forward emails sent to the unified group email address to an application hosted outside of my domain. lets say my unified group email address is ug1@contoso.com, i want to setup forwarder for abc@somedomain.com, i have mail contact created for abc@somedomain.com in my domain.

Microsoft Exchange Online
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,578 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,669 questions
Microsoft Exchange Hybrid Management
Microsoft Exchange Hybrid Management
Microsoft Exchange: Microsoft messaging and collaboration software.Hybrid Management: Organizing, handling, directing or controlling hybrid deployments.
2,136 questions
{count} votes

Accepted answer
  1. Bruce Jing-MSFT 5,795 Reputation points Microsoft Vendor
    2024-09-12T08:04:50.28+00:00

    Hi,@Glenn Maxwell

    Thanks for posting your question in the Microsoft Q&A forum.

    I agree with Vasil Michev's suggestion.

    Firstly, there is no official article stating that it is possible to forward emails sent to an Office 365 group to another account, I did some research and testing and found that it really isn't possible.

    If you want to achieve the functionality you want, you might consider the following two suggestions:

    1. You can create a separate Office 365 account (with another email address) and add him as a unique member of an Office 365 group.
    2. Then you can set up email forwarding for the account's mailbox using the Delivery option. Email forwarding allows email to be forwarded to other user mailboxes inside or outside the organisation.

    User's image

    If my answer is helpful to you, please mark it as the answer so that other users can refer to it. Thank you for your support and understanding.


1 additional answer

Sort by: Most helpful
  1. Vasil Michev 108.1K Reputation points MVP
    2024-09-11T15:50:20.77+00:00

    Use a mail flow rule. You cannot configure forwarding directly on the group, and you cannot add Mail contacts as members. Technically speaking, you can add a mail user as a member, so you can also use that as workaround.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.