Viva Connections side panel shows a white window

Question

When I click on the Viva Connections button in the app panel on the left side, I only get a white, empty panel. The issue can be seen in the image below:

Answer 1

Hi @Christian Amlacher

Could you please tell me:

Does this issue occur on Teams for other users in the organization?

Does the Teams web client have the same issue?

If the issue only occurs in the Teams desktop client, you can try updating Teams to the latest version or clearing the Teams cache:

Please note: Starting September 1, 2024, the feed for Viva Connection web part and the video news link will be removed and unavailable for SharePoint site editors to add to their sites. On November 5, 2024, support for the feed for Viva Connections web part and video news links will end and no longer display content.

Site owners are encouraged to use the News, Viva Engage, File and Media, and Highlighted content web parts, and Video pages as alternatives to using the feed for Viva Connections web part and the video news link. For more information, see the Viva Connections Feed web part retirement support guidance documentation.

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